Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.0
Location
6.4
Service
7.8
Dining
8.0
Guest reviews
7.2/10
based on 5 review
8.5
8.5/10based on 241 review
Marshall
United States of America,
October
2024
7.2/10
The hotel is located in the picturesque village of Hauenstein, boasting charming German architecture. The rooms needed a bit more warmth when we arrived, but they were nicely styled. The service was quite hospitable, and while the dining was lovely, the breakfast could have offered a bit more variety. Overall, it’s a decent place to stay with some room for improvement.
Rooms
7.0
The rooms were beautifully designed but were a bit cold when we arrived due to a window being left open. The radiator didn’t work properly, which didn't make it the most comfortable experience initially.
Service
8.0
The service provided was friendly and accommodating, which I appreciated. They offered a welcome drink, which was a nice touch.
Location
7.0
Situated in the middle of the lovely village of Hauenstein, the location is charming but lacks a bit in scenic views from the terrace.
Dining
7.0
The dining experience featured a lovely buffet with a good variety of hot and cold sandwiches, although I felt it could use some more options.
Facilities
7.0
Facilities were satisfactory, but nothing stood out as exceptional during my stay.
John
United States of America,
October
2024
7.2/10
The hotel has a really charming German 'Pfaelzer' style and is located in the lovely village of Hauenstein. The room was a bit cold upon arrival since a window had been left open and the radiator wasn't working properly. The dining options were varied and beautifully presented, making for a pleasant experience. However, I found the view from the terrace to be quite dreary. Overall, it's a decent place with its pros and cons.
Rooms
6.0
The room was in the classical German 'Pfaelzer style', but it was cold when we arrived due to a window being left open and the radiator not functioning well.
Service
7.0
The service was friendly, but there wasn’t anything particularly remarkable during my stay.
Location
7.0
The hotel is situated in the middle of Hauenstein, which is great for walking and biking, although the view from the terrace was rather dreary.
Dining
9.0
The dining experience featured a lovely and varied buffet, and everything was beautifully presented, which I really enjoyed.
Facilities
7.0
The hotel's facilities were decent, but nothing stood out as exceptional.
Brad
United States of America,
May
2024
7.6/10
The hotel is situated in the charming village of Hauenstein, showcasing a classic German style which adds to its appeal. The rooms are well-appointed and comfortable, making for a pleasant stay. However, the location around the hotel could feel a bit dreary at times, and the view from the terrace leaves much to be desired. Overall, it's a nice place but with some aspects that could use improvement.
Rooms
9.0
The rooms are very well-appointed and comfortable, embodying classic German 'Pfaelzer style'.
Service
8.0
The service was friendly and accommodating, with helpful amenities available such as laundry and tours/ticket assistance.
Location
6.0
The location felt a bit dreary, and the view from the terrace was not very inspiring. However, it's suitable for walking and biking.
Dining
8.0
The dining experience featured a lovely and varied buffet, beautifully presented and satisfying.
Facilities
7.0
The facilities were decent, but nothing stood out as luxurious or exceptional.
Edwin
United States of America,
May
2024
7.4/10
I really enjoyed my stay at this hotel, which features classic German 'Pfaelzer style' in the picturesque village of Hauenstein. The rooms were cozy but a bit cold upon arrival due to an open window and a malfunctioning radiator. The staff were welcoming and friendly, adding to the charm. While the location is beautiful, I found the village view from the terrace a bit dreary. The dining experience was delightful with a varied buffet, which I appreciated. Overall, it's a good value, but there are some areas for improvement.
Rooms
7.0
The rooms maintained the classical German 'Pfaelzer style' and felt cozy, though they were cold when I first arrived since the window had been left open and the radiator didn't work properly.
Service
8.0
Service was quite friendly and accommodating, which really enhanced my stay. They offered helpful amenities like laundry and tours.
Location
6.0
The hotel is located in a charming village, but I found the view from the terrace a bit dreary, which was disappointing.
Dining
9.0
The dining experience was a highlight, featuring a lovely and varied buffet with beautifully presented Mediterranean dishes.
Facilities
7.0
Facilities were decent, although nothing stood out as exceptional.
David
United States of America,
May
2024
6.6/10
The hotel is situated in the picturesque village of Hauenstein, featuring charming rooms filled with classic Pfaelzer style. While the ambience is nice, our room was quite cold upon arrival due to a window being left open, and the radiator didn't work properly. The location is decent for outdoor activities like walking and biking, but the view was somewhat lackluster. Overall, it’s a quaint stay with friendly staff, though the temperature issues and dreary view were drawbacks.
Rooms
6.0
The rooms had a lovely classic Pfaelzer style but were cold when we arrived as a window had been left open, and the bedroom radiator didn't function correctly.
Service
8.0
The staff was very friendly and accommodating, making our stay pleasant.
Location
6.0
The hotel is in Hauenstein, which is good for walking and biking, but I found the village and the terrace view rather dreary.
Dining
7.0
The dining experience was decent; there was a lovely and varied buffet, offering good food.
Facilities
6.0
The hotel has decent facilities, but nothing particularly standout.
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